FontHaus is run almost entirely online because 95% of our transactions are managed securely by our website. Therefore, the majority of our staff is dedicated to marketing, business operations, and technology. It is more cost-effective for us to offer customer support via tech support on our website or by email reply. Responding by e-mail allows us to get back to you quicker than we ever could by phone although we often respond immediately by phone on urgent matters. We have a great response rate. Most all e-mail requests during normal business hours (9-5 EST) are answered within 30 minutes.
If you need to contact FontHaus for any reason (other than for Tech Support), this is the right page. We'd like to hear from you. For ALL Tech Support matters, click here.
